Returns & Exchanges
Zulily aims to provide the best value on unique finds; while many items are final sale due to our deep discounts, eligible products can be returned within 30 days of shipment for a refund in the form of store credit.
Check Eligibility
Visit your 'My Orders' page to verify if your item is marked as returnable, as some flash-sale items are final sale.
Initiate Return
Select the 'Return Item' button next to your order to generate a prepaid shipping label and a return packing slip.
Package Your Items
Place the items in their original packaging with all tags attached and include the printed packing slip inside the box.
Ship and Refund
Drop off the package at the designated carrier location; once processed, a refund will be issued to your account as Zulily store credit minus shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing